Dementia Care Home

Applewood Care Home

Coopers Lane, Basingstoke, Hampshire, RG26 5BZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds39
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-02-28

Save Applewood Care Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The staff here have earned praise for their professional yet warm approach. Visitors have commented on finding staff members who are both attentive and kind — a combination that isn't always easy to find. There's a sense that residents are genuinely looked after, not just cared for.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-02-28

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2021 inspection. The published report does not include specific observations about staffing ratios, falls management, medicines practice, or infection control. A named registered manager is confirmed in post. No concerns in this domain are recorded in the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2021 inspection. The published report does not include specific detail about care plan content, dementia training, GP access arrangements, or how food and nutrition needs are managed. The home is formally registered to provide dementia care, confirming a recognised specialism, but no description of dementia-specific practice is published.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2021 inspection. No specific inspector observations about staff interactions, use of preferred names, dignity in personal care, or responses to distress are included in the published report. No resident or relative quotes were published.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2021 inspection. No detail about the activities programme, individual engagement for residents with advanced dementia, end-of-life care planning, or complaint handling is included in the published report. The home's dementia registration suggests some provision for individual need, but specifics are not published.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2021 inspection. A named registered manager, Mrs Louise Samantha Webster, and a named nominated individual, Mrs Angela Hooper, are recorded. No detail about management visibility, staff culture, governance processes, or how the home responds to feedback is published. The home's trend has declined from a previous Outstanding rating, which is a relevant data point for families.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Applewood provides care for adults both under and over 65, with particular experience in dementia support. For those living with dementia, the home offers specialised care within a setting that aims to balance safety with comfort. The staff's attentive approach can be particularly reassuring for families navigating this difficult journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Applewood Care Home holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, so scores reflect a confirmed baseline rather than strong observational evidence. Families should treat this as a starting point and gather detail directly from the home on a visit.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The staff here have earned praise for their professional yet warm approach. Visitors have commented on finding staff members who are both attentive and kind — a combination that isn't always easy to find. There's a sense that residents are genuinely looked after, not just cared for.

Lens 02

What inspectors have recorded

Staff appear responsive to residents' needs, though like any care setting, consistency can vary. While the overall approach seems professional and caring, visitors have occasionally noticed differences in how closely policies are followed day-to-day.

Lens 03

How it sits against good practice

One thing worth checking when you visit is how the building layout works for your loved one's specific mobility needs.

DCC Recommendation

Worth a visit

Applewood Care Home in Basingstoke was rated Good across all five inspection domains at its most recent full inspection, carried out in January 2021. A monitoring review in July 2023 found no evidence to change that rating. The home is run by Milkwood Care Ltd with a named registered manager, and is registered to care for people with dementia as well as older and younger adults across 39 beds. The rating is a genuine positive baseline; Good means inspectors did not find the kinds of concerns that trigger Requires Improvement or Inadequate judgements. The main uncertainty here is the age and brevity of the published evidence. The last full inspection is now over four years old, and the published report contains very little specific detail about what daily life looks like for your parent. The home's trend has also declined from a previous Outstanding rating, which is worth asking about directly. On a visit, ask the manager what has changed since the Outstanding was awarded, request last week's actual staffing rota for day and night shifts, and spend time watching how staff interact with residents in communal areas before committing to a place.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Applewood Care Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Applewood Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Applewood Care Home says about itself

Caring staff bring warmth to this Basingstoke dementia home

Applewood Care Home – Expert Care in Basingstoke

When you're looking for dementia care, the little things matter as much as the big ones. Applewood Care Home in Basingstoke seems to understand this balance. Families visiting here have noticed how staff take time with residents, creating an atmosphere that feels genuinely caring rather than just functional.

Care & specialisms

Who they care for

    Applewood provides care for adults both under and over 65, with particular experience in dementia support.

    How they describe their dementia care

    For those living with dementia, the home offers specialised care within a setting that aims to balance safety with comfort. The staff's attentive approach can be particularly reassuring for families navigating this difficult journey.

    “One thing worth checking when you visit is how the building layout works for your loved one's specific mobility needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept